Training & Adoption Officer

Who we are

At Certis Belchim, we are on a journey to transform the crop protection landscape. Our ambition is to provide integrated programs, combining biorational and chemical products, that meet the challenges of sustainable crop production and the demands of the value chain. Our Japanese shareholders provide a unique access to innovative technology in the crop protection sector.

We are European headquartered in Londerzeel (BE) and Utrecht (NL) with more than 800 engaged colleagues working in more than 23 countries worldwide. We provide our employees an experience of a friendly atmosphere among colleagues who are passionate about what they do. We offer a workplace where our employees can accelerate their career. And of course, we are always looking for talented people, with a pragmatic approach to help us have a positive impact on our sector and beyond!

About your team

The Digital Transformation (DT) team bridges the gap between IT and business, providing tailored solutions to our user organization. A key component of our application landscape is the Microsoft 365 modern workplace. To elevate application usage, Certis Belchim has launched a strategic program aimed at maximizing these tools’ potential. The Application Training and Adoption Officer is crucial in this initiative. You design and deliver training programs, maintain close contact with user representatives, and stay updated on the latest workplace developments to seamlessly integrate these advancements into daily operations.

Our Digital Transformation team comprises approximately 20 skilled and enthusiastic professionals, driving the company’s digital transformation in areas such as Data Intelligence, key application management, Apps, and AI applications. Together, we are shaping the future of our workplace with innovative and effective solutions.

About your role

Your role is unique in its broad scope and direct impact on enhancing the organisation’s use of Microsoft 365 and other key applications. You’ll be responsible for advancing digital tools to support our business objectives, with a particular focus on Microsoft 365 (approx. 60% of your time). By driving high adoption rates of Microsoft Modern Workplace solutions and other digital tools through comprehensive training and support, this position is pivotal in maximising the value these tools bring to Certis Belchim (CB).

The job involves implementing and promoting new Microsoft Modern Workplace features in collaboration with our ambassador team, striving to extract the maximum benefit from these tools for the organisation. By developing and encouraging application usage, especially within the modern workplace framework, this role significantly contributes to Certis Belchim’s digital transformation journey.

Your activities at a glance:

• Leading training and adoption: You are responsible for implementing the Microsoft 365 roadmap which contains training and ensuring effective adoption. This involves creating customised training sessions and maintaining a variety of training materials (manuals, videos, webinars, etc.), which are crucial for enhancing user proficiency and engagement.
• Increase ownership: You will own the entire Microsoft 365 roadmap, covering essential tools like SharePoint Online, Teams, OneDrive, and Copilot. This breadth ensures you influence and improve multiple facets of collaboration and productivity.
• Integration with Power Platform: You’ll collaborate closely with Power platform experts to integrate and train on Power BI and Power Apps. This integration enhances the organisation’s data analytics capabilities and custom application development.
• Influence positively: Beyond implementation, you’ll promote new work methodologies and develop ways to increase user engagement and proficiency. Your approach ensures that Microsoft 365 applications are used optimally to meet business objectives.
• Governance and Support: Managing Microsoft 365 governance, providing guidance to Ambassadors, and supporting the IT Helpdesk with issue resolution demonstrates your role in ensuring smooth operations and user support across the platform.
• Continuous Improvement and Communication: By continuously evaluating business needs and organisational readiness, you’ll evolve adoption programs, maintain a dynamic Adoption Portal, and effectively communicate updates, new features, and best practices. This iterative process ensures optimal alignment with business objectives while maximizing the value derived from Microsoft 365.
• Insights and Collaboration: You’ll gather insights from the modern workplace ambassador group, fostering collaboration and ensuring that your strategies are grounded in real-world user experiences and needs.

Overall, this role uniquely combines technical expertise with role modelling, training, governance, and continuous improvement efforts to drive effective utilisation of Microsoft 365 and other tools across the organisation.

About you

You’re ready to make an impact through effective communication, teamwork, and innovative solutions. Shaping and contributing to the future of a modern workplace is what drives you and on top you recognise yourself in:

• 3-5 years of IT experience
• Advanced proficiency in Microsoft 365
• Fluency in English; knowing other European languages is a bonus
• A bachelor’s degree or equivalent work experience
• Strong verbal and written communication skills
• An energetic, self-starting personality with excellent presentation and inspiring teaching skills
• Demonstrated ability to collaborate and influence at all levels
• A passion for Microsoft’s modern workplace solutions and driving impactful adoption programs

Working with us means:

• you get the opportunity to work hybrid or on remote basis (subject to the needs of the role). In most countries you have the possibility to meet and greet with your colleagues in an office next to you.
• a varied job in a dynamic and international environment where remote work will be facilitated: we do effort to get you connected with your colleagues, travel will be reimbursed.
• a market-based salary (64K) as the starting point. A performance-related bonus of 12,5% on top of your yearly gross salary.
• you’ll experience your work will be highly valued and appreciated by your colleagues.
• a culture where you are encouraged to grow within your role and within the company.
• access to our learning academy and frequent feedback sessions.
• we thrive to realise the optimal work-life balance. We have flexible working hours.
• understanding that success is not only about the numbers, but the people who make the difference.
• a genuine interaction and support from your colleagues within the whole organization.
• joining an established company with credibility in its industry and become part of our journey into a sustainable world.
• you will be contributing to the transformation of crop protection where we turn challenges into opportunities.

Inspired?

For more information about this role, please contact Rebecca van Emden, HR Team via Rebecca.vanemden@certisbelchim.com. If you are interested, we look forward to receiving your short motivation and CV via jobs@certisbelchim.com.

Filling in on freelance basis is not desired and acquisition is not appreciated.